MARSHALL JAGUAR LAND ROVER
EMBASSY AND DIPLOMATIC SALES

jaguarlandrovermilitarysales.co.uk
jaguarlandroverdiplomaticsales.co.uk
+44 (0)1733 213231
Marshall Jaguar Land Rover Embassy and Diplomatic Sales
Marshall Military Sales Team for Jaguar and Land Rover Savings

THE MARSHALL EMBASSY, DIPLOMATIC AND INTERNATIONAL ORGANISATION TEAM

Here at Marshall Embassy and Diplomatic sales our team is a selection of hand-picked personnel and every member brings a unique offering to our business. Grown over many years our dedicated staff constantly strive to excel in the pursuit of excellence in customer service. Their contribution is measured in the positive feedback we received from our customers.

From the initial enquiry to the day of collection and beyond, we always endeavour to meet our customers’ expectations; our enthusiasm is a personality trait that cannot be learnt, we are a team that’s dedicated and passionate about customers.

Our Customer First Principles are born from our global customers’ needs and expressed in their words. The Principles are part of the ongoing journey we’re all taking, helping us to create and deliver experiences customers remember for life.

Our Brand Customer First Principles as told to us by our customers:

Sales Specialist

Our Jaguar Land Rover professional and highly qualified sales team are standing by to assist our customers through phone calls, texts and email’s, but we also meet face to face to conduct test drives at a time and place that’s convenient. Our unique experience offers routes to match your driving conditions, be that motorways or city centres.

An allocated knowledgeable member of our team will personally work with you on a one-to-one basis, first of all finding out exactly what vehicle matches your personal needs and then raising quotations and order forms, whether home at work or our Retail Centre. Our sales mission is for customers to drive away with the vehicle that's right for them.

Paul Bawden - Retirement Announcement

Land Rover Military Sales Specialist for our Army and RAF customers in the UK.

It is with mixed feelings that we announce the retirement of our beloved and much appreciated colleague Paul Bawden. We are very sad to be losing such a valued and respected member of our team, however we are very happy for Paul to begin his next chapter and to enjoy his retirement.

It is difficult if not impossible to sum up his achievements over 17 years of dedicated service.
Paul joined what was a small dedicated team in 2002, consisting of only 3 members of staff. Over the years Paul’s hard work has contributed to this growing into the team we have today, which is 3 times the size. During this time he formed relationships with various high profile people within the military and diplomatic communities, enabling him to personally sell more than 2500 vehicles during his time here, picking up personal and team accolades along the way.

Paul will always be remembered as a hardworking, committed, and friendly person. He was a true example to look for and to follow.
Please join us in congratulating Paul at the end of his service and wishing him all the best.

SIMON ETHERIDGE

Jaguar Land Rover Embassy and Diplomatic Sales Executive.
Tel: 07776 245542 / International dial +44 7776 245542
Email: simon@jaguarlandrovermilitarysales.co.uk

Simon is our field based sales executive representing Jaguar Land Rover to Embassies, High Commissions, Diplomats and Members of International Organisations based in the UK and Europe.

He has enjoyed many years working in the automotive industry qualifying initially as a motor vehicle technician before evolving into sales and has a wealth of customer service experience selling luxury cars to Royalty, Embassies, Diplomats, Members of International Organisations, Sporting Personalities and Business Professionals.

With the car industry (after 100 years) changing like it’s never changed before and with Jaguar Land Rover already doing something that is very special, Simon is looking at how Jaguar Land Rover may be considered by all within the UK and European Diplomatic Community for both now and the future.

Simon’s favourite car is our first ever Plug-in Hybrid Electric Vehicle, the Range Rover Sport P400e PHEV designed and engineered for an increasingly carbon conscious world.

TERRY WHITE

The Finance Manager.
Tel: 01733 213231 or
Email: terry@jaguarlandroverdiplomaticsales.co.uk

Terry has been in his role with military sales for years, and he has thoroughly enjoyed his time, being part of such hard working and enthusiastic team.

“My main role is to provide finance and insurance solutions for our customers, which can sometimes be a challenge as we export into different countries and markets meaning different rules and regulations must be met.
The best part of Terry’s job is meeting so many different and interesting military customers. “I love meeting different customers from around the globe, and often sharing some common ground as I myself come from a forces family that had postings around Britain and Europe”.

Previous to working for Jaguar Land Rover Military Sales I held management positions in retail, within the DIY and Technology sectors.

His favourite vehicle within the current model line-up would have to be the Jaguar XE 3.0 ‘S’
“This is the ultimate Jaguar XE sports saloon. The XE’s sports saloon body creates a unique blend of power and practicality. Its Jaguars most advanced, efficient and refined compact sports saloon ever and it’s packed full of exciting technology, which I just love. On top of that, the 3.0L ‘S’ gives unadulterated sports performance with an incredible V6 380PS Supercharged engine, it’s an absolutely fantastic car”!

The Finance and Insurance Manager

Our accredited Military F&I manager will make buying or leasing your new Jaguar Land Rover simple, flexible and efficient. A Confidential discussion with our Military Financial Manager will provide tailored solutions for your personal needs.

We will be able to inform you of our dedicated forces range of finance and insurance products, tools and offers - all designed to match your purchasing needs. Terry makes your next purchase simple and flexible using our Marshall dedicated low financial rates, it’s easier, more convenient, and less expensive than you expect to own your new Jaguar or Land Rover.

Our Vehicle Hand Over and Delivery Specialists

Our customer’s main event. At many retailers you won't find a vehicle delivery specialist, but Marshalls are different; we believe in a dedicated method to our customers and specialise each element of the sale, rather than a one cap fit all approach. Our Jaguar Land Rover trained Hand Over specialists reveal and present the vehicle and make sure our customers understand all the important features in their new car.

Upon collection of your new Jaguar Land Rover you will enjoy all the benefits of a hand over experience and learn about the VERSATILITY, TECHNOLOGY, CAPABILITY and PERFORMANCE of your new Jaguar or Land Rover. Our vehicle tutorial via the delivery specialist will walk you through all basics, explain the OPTIONS AND ACCESSORIES and will review the owner's and service manuals with you, too.

Through this dedicated approach we ensure our customers receive the time they deserve upon collection and beyond, utilising our customer satisfaction follow up process ensuring they are completely satisfied.

Frances cardillo

Jaguar Land Rover Customer Hand Over and Delivery Specialist.
Tel: 0044 (0) 01733 213205 or
Email: frances@jaguarlandrovermilitarysales.co.uk

Frances has been with us for 11 years as a hand over specialist, this entails conducting all the duties above. As hand over specialist I personally reveal and present our customers new vehicles, explaining all the different systems for their particular model. Many of my customers return on a regular basis and I get to know them quite well. I love the brand so I enjoy being able to promote the best these cars have to offer.

I have seen many changes over the years, not only just the vehicles but also systems, and we have progressed and grown as a department.

At present my favourite vehicle is the New Discovery 5. The All-New Discovery redefines the large SUV. Land Rover’s design and engineering teams have revolutionised the Discovery DNA to create a highly desirable, extremely versatile and hugely capable premium SUV.

EMBASSY, DIPLOMATIC Administrator and Forces customer liaisons

Our Embassy and Diplomatic administration liaisons Rachel and Mark act as focal points for customer questions or concerns. Our dedicated liaison team offers EXPERT SUPPORT. HERE FOR YOU with fantastic administrative skills, Let Rachel or Mark know how she can help.

From the moment the order is placed with us, to the day of collection Rachel and Mark are our customers first port of call. She is committed to our modern, innovative, robust and successful processes, and always ready for new challenges.

Via coordinating with our sales team and Jaguar Land Rover they provide timely and accurate answers for our forces customers questions, Rachel and mark are keen to keep an eye on the detail ensuring all the relevant documentation within specified HMRC guidelines is completed.

Rachel and Mark are the Back bone of our division and enable our customers to gain the full “customer first” experience.

 

Rachel Watson

Jaguar Land Rover Specialist.
Tel: 01733 213 231 or
Email: rachel@jaguarlandrovermilitarysales.co.uk

I joined the Team on the 5th October 2015. I came from retail / customer service background where I have also enjoyed meeting people and think this is still my favourite part of the job today.

I am responsible for the Administration within the team which covers everything from the initial ordering of the vehicles all the way through to handover.

I feel very lucky to work for Jaguar Land Rover as they are British based and I work with such a lovely team.

My Favourite car in the range is the Jaguar F-Type coupe, I love the shape, styling and of course the power and sports exhaust. Powerful, agile and utterly distinctive. A true Jaguar sports car.

 

Richard Glenn

Embassy, Diplomatic and International Organisation Manager.
Tel: 01733 213231 or
Email: richard@jaguarlandroverdiplomaticsales.co.uk

Over the last 15 years Richard has had one of the most exciting managerial positions, “To be able to hand pick a team at the very start of a new UK project for Jaguar Land Rover and build a team of specialists, create a division, and serve our special customers is a great honour. Many things have changed over this time but his department’s core belief that it’s a privilege has not changed.


As the largest Jaguar Land Rover specialist divisional Retailer in the UK with a proven track record of excellent customer service. Richard is so proud of the team and division that have been created. As a unique team of specialists each bringing something different to the business this has enabled us to make great advancements in the programme and sales performance alike.


Prior to this Richard experience was in retail sales and customer service, his favourite part of the role is reading the verbatim and customer feedback, the reassurance that the team are looking after our customers well gives him great pleasure. Like Savile Row, Richard doesn't believe that one size fits all. That’s why we offer the expertise and experience to understand our Diplomatic customers’ needs perfectly. Richard’s favourite vehicle is the Range Rover it’s unmistakably sophisticated, modern, offers unrivalled performance and unique characteristics, our pinnacle SUV.

Richard’s favourite vehicle is the Range Rover it’s unmistakably sophisticated, modern, offers unrivalled performance and unique characteristics, our pinnacle SUV.

 

 

Get in touch

You can email Simon Etheridge directly: simon@jaguarlandrovermilitarysales.co.uk 

Marshall Embassy, Diplomatic and Military Sales
Jaguar Land Rover House
Mallory Road
Peterborough PE1 5AU

BACK TO TOP

MARSHALL DIPLOMATIC SALES

Jaguar Military Sales & Land Rover Military Sales Are Trading names of Marshall Motor Group Ltd.